1. Introduction
TheRose Cloud (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, Minecraft server hosting, or Discord bot services.
2. Information We Collect
a. Account Information
- Email, username, and authentication data
- Discord ID and Minecraft UUIDs
- Profile data from linked accounts
b. Server & Bot Data
- Logs of commands, interactions, errors, and crashes
- Performance metrics (CPU, RAM usage, storage)
c. Log Data
- IP address, browser type, operating system, timestamps
d. Cookies
- We use cookies for authentication, preferences, and analytics
- You can disable cookies, but some services may not function
3. How We Use Your Data
- Service operation & optimization: server/bot management, performance, and debugging
- Security: detect fraud, abuse, or unauthorized access
- Communication: essential notifications, billing, security alerts
- Marketing: optional emails for promotions, discounts (opt-out available)
- Analytics: usage trends, technical metrics, service improvements
4. Legal Basis and GDPR Compliance
- Data collected is necessary to deliver our services and comply with legal obligations
- Users may exercise the right to access, correct, or delete personal data by emailing admin@therose.cloud
- Age restrictions enforced: users under 16 require parental consent
5. Disclosure of Information
- Third-party service providers: hosting, analytics (e.g., Cloudflare, Google Analytics)
- Legal compliance: court orders or law enforcement requests
- Business transfers: mergers, acquisitions, or sales of assets
- Affiliates & partners: only for improving services or marketing, with consent
6. Data Retention
- Data is retained as long as your account is active
- After deletion or termination, data may be retained only for legal or operational purposes
7. Security
- Industry-standard measures are applied to protect your data
- No system is 100% secure; users assume risks of online transmission
8. Children’s Privacy
- Services are for 13+ only
- If personal information of a child under 13 is collected, contact admin@therose.cloud for removal
9. International Transfers
Data may be processed in countries with different laws. We ensure appropriate safeguards are applied.
10. Changes to Privacy Policy
- Policy may change; material changes will be notified via email or website
- Continued use constitutes acceptance of revised terms
11. Contact
Email: admin@therose.cloud
For questions about privacy practices, data access, deletion, or complaints.